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Terms of Service

Effective date: July 16, 2026 · Provider: Doros ("Provider", "we")

1. Agreement

These Terms govern your ("Customer") access to and use of the Doros Signal software-as-a-service platform (the "Service"). By creating an account or using the Service, you agree to these Terms.

2. The Service

Doros Signal is an opportunity-intelligence tool that scans public sources for sales signals, enriches contacts, scores fit, and — when the Customer configures and enables it — sends outreach email from the Customer's own domain. The Customer is solely responsible for the outreach it chooses to send.

3. Accounts

You must provide accurate information, keep credentials secure, and are responsible for all activity under your account and any users you invite. You must be authorized to bind your organization.

4. Acceptable use

Your use is subject to the Acceptable Use Policy below, including all anti-spam obligations. Violations may result in suspension or termination.

5. Fees and billing

Subscription fees are billed per the plan you select (by user seats). Fees are billed monthly in advance, non-refundable except as required by law, and exclusive of taxes. We may change pricing on 30 days' notice.

6. Term and termination

These Terms run while you use the Service. Either party may terminate for material breach uncured after 15 days' notice. On termination, your right to use the Service ends and we will delete or return Customer Data per the DPA.

7. Intellectual property

We retain all rights in the Service. You retain all rights in your Customer Data. You grant us a limited license to process Customer Data solely to provide the Service.

8. Disclaimers

The Service is provided "as is." We do not warrant that leads, scores, or contact data are accurate or complete, or that outreach will achieve any result. You are responsible for verifying data before acting on it.

9. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect or consequential damages, and our aggregate liability will not exceed the fees you paid in the 12 months before the claim.

10. Indemnification

You will indemnify us against claims arising from your outreach, your data, or your violation of these Terms or applicable law (including anti-spam and privacy law).

11. Governing law

These Terms are governed by the laws of the State of South Carolina, USA, without regard to conflict-of-laws rules. Disputes will be resolved in the courts of Richland County, South Carolina.

12. Changes

We may update these Terms; material changes will be notified in-app or by email. Continued use after changes take effect constitutes acceptance.

Contact: petertsahalis@dorosleads.com

Privacy Policy

Effective date: July 16, 2026

1. Who we are

Doros operates Doros Signal. This policy explains how we handle personal data in connection with the Service.

2. Data we process

3. How we use it

To provide, secure, and improve the Service, to generate leads and outreach on the Customer's behalf, and to comply with law. We do not sell personal data.

4. Sharing and subprocessors

We share data with infrastructure and enrichment subprocessors solely to run the Service, including Railway, Serper, Hunter.io, and Anthropic. A current list is available on request.

5. Retention

We retain data for as long as your account is active and as needed to provide the Service, then delete or anonymize it per the DPA and our retention schedule.

6. Security

We use hashed passwords, encrypted transport, access controls, and per-customer data isolation. No system is perfectly secure.

7. Your rights

Depending on your jurisdiction (e.g., GDPR, CCPA), individuals may request access, correction, deletion, or restriction of their personal data. Requests can be sent to petertsahalis@dorosleads.com. For lead data processed on a Customer's behalf, we act as processor and will route requests to that Customer.

8. International transfers

Where data is transferred across borders, we rely on appropriate safeguards such as Standard Contractual Clauses.

Contact: petertsahalis@dorosleads.com

Data Processing Addendum

Forms part of the Terms of Service between Provider and Customer.

1. Roles

For personal data in Customer Data (including lead and recipient data), the Customer is the controller and Provider is the processor. Provider processes such data only on the Customer's documented instructions, which include operating the Service as configured.

2. Scope and purpose

Processing covers business-contact and outreach data for the purpose of lead generation, scoring, and Customer-authorized email outreach. Duration is the term of the agreement.

3. Confidentiality

Personnel with access to personal data are bound by confidentiality obligations.

4. Subprocessors

Customer authorizes Provider to engage the subprocessors listed in the Privacy Policy. Provider will impose data-protection terms on subprocessors no less protective than this DPA and remains responsible for their performance. Provider will give 30 days' notice of new subprocessors and let Customer object on reasonable grounds.

5. Security measures

Provider maintains technical and organizational measures including password hashing, encryption in transit, access controls, per-customer isolation, and logging.

6. Data-subject requests

Provider will assist Customer in responding to data-subject requests, taking into account the nature of processing.

7. Personal-data breach

Provider will notify Customer without undue delay, and in any case within 72 hours, after becoming aware of a personal-data breach affecting Customer Data.

8. Deletion and return

On termination, Provider will delete or return Customer Data within 30 days, except where retention is legally required.

9. Audits

Provider will make available information reasonably necessary to demonstrate compliance and allow for audits on reasonable notice, subject to confidentiality.

Acceptable Use Policy

Applies to all use of the Service, especially outbound email.

1. Anti-spam compliance

You are solely responsible for ensuring your outreach complies with all applicable anti-spam and marketing laws, including the U.S. CAN-SPAM Act, Canada's CASL, and the EU/UK GDPR and ePrivacy rules. At minimum you must:

2. Prohibited uses

3. Enforcement

We may suspend or terminate accounts that violate this policy or create legal or deliverability risk. You remain liable for outreach you send.

Report abuse: petertsahalis@dorosleads.com

Doros Signal · Draft legal templates · Not a substitute for advice from a qualified attorney.